Overview

This section covers the problems people most often hit when getting started, changing device, or managing maps in OMN4.

Common Problem Areas

• the app will not start
• sign-in or verification is not working
• maps are missing, slow to appear, or will not download
• GPS is not finding your location
• sync does not seem to bring data across
• the device is running low on space or feeling slow

In This Section

• App Will Not Start
• Cannot Sign In
• Download Issues
• GPS Not Working
• Missing Maps
• Performance and Storage
• Sync Issues
• Contact Support

Before You Dive In

Check these first:

• you are signed in to the correct account
• the device has an internet connection if the task needs one
• the app version in Settings then About