Manage Subscription

Update your payment details or cancel renewal with whoever takes your payment: the App Store, Google Play, or Anquet. Your account page shows which it is, and exactly how to change or cancel your subscription.

In The App

Open Settings, then My Account. Your subscription shows when it renews or ends and where you bought it, for example Renews 12 Jun 2027 · App Store, Renews 12 Jun 2027 · Google Play or Renews 12 Jun 2027 · Anquet.

The Manage button appears on the kind of device you subscribed with:

Manage in App Store on iPhone and iPad, for a subscription bought through the App Store
Manage in Google Play on Android, for a subscription bought through Google Play
Manage subscription in the Windows and Mac apps, for a subscription bought on omnmaps.com or in the Windows or Mac app

Apple and Google don't let their apps link to other ways of paying, so on other devices your subscription is shown without a Manage button. For example, an App Store subscription can't be cancelled from the Windows app: use your iPhone or iPad instead.

You keep OMN4 until the end of the period you have paid for.

On The Website

Sign in to your account page. Under Your subscription, each subscription shows where you bought it and how to change or cancel it:

App Store: the steps on your iPhone or iPad, in OMN4 or in the Settings app
Google Play: the steps on your Android phone or tablet, and a link to your subscriptions in Google Play, which works in any web browser
Anquet: a Manage subscription button to update your card, see invoices or cancel

If the page says we need to check your subscription, don't start a second one. Contact us and we'll sort it out.

After A Change

If you renew or change your subscription:

Make sure you are signed in with the correct email address.
Run a sync.
Re-open Map Management if you expect new mapping.

If the Name field changes, it should be treated as the subscription label currently attached to the account. Legacy entitlements may still show older labels until they are migrated to the current OMN4 GB or OMN4 Pro GB names.

When To Contact Support

Contact support if:

the renewal has gone through but OMN4 still shows the old expiry
the purchase is attached to the wrong email address
the purchase source is unclear and you cannot see where to manage it