OMN Help
Account and Subscriptions

Manage Subscription

How you manage renewal and billing depends on where the subscription was bought.

Check The Purchase Source

Open Settings and then My Account. If OMN4 shows a Purchased From value, use that as your guide.

Common Cases

  • If the subscription was bought through Apple, manage renewal in your Apple subscriptions.
  • If the subscription was bought through Google, manage renewal in Google Play.
  • If the subscription was bought directly through Anquet, use your Anquet account or contact Anquet if you need billing help.

After A Change

If you renew, upgrade, or change your subscription:

  1. Make sure you are signed in with the correct email address.
  2. Run a sync.
  3. Re-open Map Management if you expect new mapping.

When To Contact Support

Contact support if:

  • the renewal has gone through but OMN4 still shows the old expiry
  • the purchase is attached to the wrong email address
  • the purchase source is unclear and you cannot see where to manage it

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