Known Issues

This page is for recurring issues and edge cases that are useful to know about when using OMN4.

It is not a live bug tracker. For current platform release notes, see OMN4 Releases.

Common Patterns To Be Aware Of

• uninstalling the mobile app usually removes downloaded maps from that device
• newly purchased or renewed mapping may need a sync before it appears
• cloud sync restores supported personal data, but not every offline map download
• Android battery restrictions can interfere with long GPS sessions or track recording

What To Do If You Hit One Of These

• check the matching troubleshooting article in this help centre
• update the app if a newer release is available
• contact support if the issue is blocking you

If we publish broader customer-facing workarounds in future, this is where they will live.